How We Work

Our Methodology

At Shivit Technologies, we consult and develop software applications solutions using the Scrum methodology. Scrum is an agile method for software development project management with an iterative approach. The Scrum methodology divides the complete development process in many small steps, rather than trying to plan everything upfront which may risk failure cause planning and documenting all requirements perfectly upfront in every organization is bit difficult. Our primary goal is to maximize the customer's ROI by creating working software and responding to change requests quickly and efficiently.

Requirements Gathering

Requirement Gathering is the process of study and understanding customer requirement in a detailed manner. It involves researching the key requirements, pain areas and gap in process and reaching at a conclusion that can address immediate and long term objectives of a project before it actually begins.

Our objectives of Requirement Gathering: -

• To clearly and thoughtfully understand the key goals, mission, and requirement of system.
• To have a fair understanding of target audiences and their likings to make system more user friendly.
• To make the client-company relationship more trusted.
• To channelize communication.
• To eliminate project rework messes.

Pragmatic Solutions Our next effort is to dive into our customer business and analyze their needs; problems in absence of system then advice them the best fit with cost effective software solution. We make and deliver solutions which are robust in features and easy to handle, easy to implement and scalable. We know how to give best ROI by our solutions.

Scalable Business Model

We offer our clients, scalable and flexible solution model to save on project cost by choosing right model as per need. If you find any changes about anything during or even after the project, we’ll ensure to incorporate your new findings and ideas too.

Strong Project Management

To monitor project progress as per plan and solve any project related issue that may arise in the process, a project manager is appointed from Day 1 to work directly with the client and always be on right track. Project Manager responsibilities include initial project planning, prepare work breakdown structure, team management, early project risks definition / elimination and act as an contact point for the client.

Quick Response

A most important expecting thing that client requires from all service providers is "Swift Communication" whenever required. At Shivit, Our team assures your all e-mails and phone calls and text’s will be answered thoroughly in a matter of hours and as per higher authorities SLA defined to always be in your service.

Company, customer responsibility

Great collaborations result in great work. Your active participation from start to finish is crucial. We rely on your expertise and expecting prompt feedback throughout the process to understand your business pain areas and your challenges. It’s all powered by partnership.

Constant Quality Monitoring

At Shivit, we are omitted to deliver quality solutions with all possible testing’s and our dedicated Quality Assurance professionals look after every project from start to finish to control solution quality and sustainability. We use bug-tracking system (Ticket System) for tracking issues and assure time bound resolution as per service level agreement. QA experts works in parallel of development team. Shivit Technologies regular quality and client feedback loop and periodic retrospective client and internal meetings help us to constantly improve our methodology to meet and exceed customer expectations.

Confidentiality to Intellectual Properties

Confidentiality to intellectual property protection is a prime concern for every outsourcing client. We take every measure steps to maintain confidentiality of IP (Intellectual Property) of our clients.

Our Commitment to Customer Service

Every business is always built around a customer base and requires standardized practices to deliver what is customer expectations and required by the customer. In the business of software development, the customer plays a unique role – more unique than in any other business. In pursuit of this goal, with our dedicated teamwork, we commit ourselves to take the leadership both in the development and in the innovation of IT solutions.